How many buttons can I have on my Connection Hub?
As many as you need up to a maximum of 10 buttons. This is mainly because the customer experience declines rapidly as the number of button choices increases, plus we think 10 is more than enough for most businesses.
Can I add a location marker?
Yes. If you have a Google Business Profile you can also add your business onto Google Maps. That way the name and location of your business will be displayed, making your business much easier to find.
I’m not very technical?
No problem. We have years of IT and customer service experience. We are here to help you out in any way we can. Our job is to help make your business shine out there and be as easy as possible to reach out to.
How does the telephone button work?
When a customer scans your QR code, then presses the ‘Call Now’ button, your number automatically populates the dialling space on their mobile. They then just have to press the ‘Call’ button on their phone and your phone starts ringing.
Just one scan & two clicks and they’re calling you.
How does the email button work?
When a customer scans your QR code, then presses the ‘Send Email’ button, your email address automatically populates the send to space on their email client. They then just have to fill in the message text press the ‘Send’ button.
No typo errors, a quick, direct communication.
Can I have a button to link to my latest deals?
Yes. There are two ways we can achieve this.
If you already have a website, just create an extra page showcasing your deals. This way you can change the deals as often as you wish. We’ll add an extra button to your Connection Hub to link to your deal page.
If you don’t have a website or the technical knowledge to add pages, we can create an offer page on your Connection Hub and add a button to link to it. This option will incur additional charges.
Can I link to my restaurant/take away menu?
Yes. There are two ways we can achieve this.
If you already have a website with yourmenu on, we can simply add an extra button to your Connection Hub to link to your menu page.
If you don’t have a website or the technical knowledge to add pages, we can create a menu page on your Connection Hub and add a button to link to it. This option will incur additional charges.
If I change my number or email etc, how is the Connection Hub updated?
We look after any updates for you. Just email us to let us know the changes and we’ll implement them.
For security, the email has to be received from the contact email address we have on file for your business.
Any changes to a standard Connection Hub are included in the annual maintenance fee.
What are the choices for a Connection Hub?
We have two types:
Standard Hub
This typically includes up to ten buttons, each linking to one of your connection points, such as phone, email, website, Facebook page, maplink, Google reviews etc.
Premium Hub
This has all the benefits of a Standard Hub but also includes extra pages hosted on your account, such as a menu, special offer etc.
An additional set up charge would be incurred for the additional work, please contact us for a quotation.